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IT Support

We’re looking for somebody with a technical background and good communication skills (in English) who will work in our support team on a full-time basis. We expect some basic level of bitcoin mining knowledge but we will teach you about our products so that you are able to support our clients in troubleshooting their issues and answering questions.

What Awaits
you here?

  • You will help clients to install our firmware, configure it and troubleshoot any issues (technical or not).
  • You will travel to data centers if needed to support our clients on site.
  • You will work closely with both support and development teams to improve customer experience.


  • Advanced English writing, great communication skills (B2 level minimum).
  • Technical background - desire to learn technical aspects of Braiins products & BTC mining. Any other technical skills or willingness to learn is a big plus (e.g. Windows/Linux command line).
  • Proactive and able to quickly and independently learn (about our products & BTC mining).
  • Ability to work in the USA time zone is an advantage. 
  • Being located in Czech republic.

What we
offer to you

  • Full-time position with flexible working hours and  possibility of Home Office few days in a week.
  • Both possibilities to work as an Employee or Freelance.
  • Indefinite agreement.
  • Multisport Card.
  • 5 weeks of vacation and 3 sick days.
  • Company events, regular Braiins brunches in the office and a snack bar.
  • Relaxing room, a shower, and a parking spot.
  • Self-education allowance.
  • Contribution for a computer/notebook.
  • Modern offices in the center of Prague, Czech Republic — the heart of Europe.
  • Work on long-term projects in an interesting area of ​​cryptocurrencies.


We’re looking for skilled developers to be part of our international team. You can work remotely, or join us at our headquarters in Prague, Czech Republic — the heart of Europe. We are happy to accommodate your preferences.

We will love you
even more if

  • Advanced tech skills is a big plus (e.g. Windows and/or Linux command line knowledge).
  • Other IT competencies welcomed.

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