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User Support Specialist

We are looking for a new colleague to join our infrastructure team to help us with various ad hoc tasks, especially in end-user support, service management and supervision.

Maybe we are looking for you! Do not hesitate to contact us and we will be happy to meet you!

What Awaits
you here?

  • End-user support.
  • Creation and maintenance of instructions.
  • Management and supervision of services.


  • Basic orientation in operating systems (at least Windows and Linux) and their settings (printers, network drives ...).
  • Basic knowledge of networking (what is IP, how DHCP and DNS work).
  • Basic knowledge of working in any Linux shell.
  • English at a communicative level.
  • Troubleshooting experience is an advantage.
  • Enthusiasm and interest in learning new skills.
  • Ability to work under pressure in a rapidly changing environment.
  •  Don't be afraid to take responsibility for your work.
  •  Have insight and a sense of humor. :)

What we
offer to you

  • Full-time position with flexible working hours.
  • Both possibilities to work as an Employee or Freelance.
  • Multisport Card.
  • 5 weeks of PTO and 3 sick days.
  • Company events, regular Braiins brunches in the office and a snack bar.
  • Bonus for self-education.
  • Contribution for a computer.
  • Relocation package.
  • Work on long-term projects in an interesting area of ​​cryptocurrencies.
  • Modern offices in the center of Prague, Czech Republic — the heart of Europe.
  • Work on long-term projects in an interesting area of ​​cryptocurrencies.


We’re looking for skilled developers to be part of our international team. You can work remotely, or join us at our headquarters in Prague, Czech Republic — the heart of Europe. We are happy to accommodate your preferences.

We will love you
even more if

  • You are interested in cryptocurrencies or have active experience with them.
  • You are interested in new technologies and development procedures.
  • You have a sense of humor and you know that hard work is not the only thing in your life :)

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